The government will launch seven 24-hour self-service centres next month, which will be distributed in different areas of the Macau Peninsula, Taipa and Coloane, in conjunction with new ID card processing and collection machines, as well as a number of machines that provide 38 services of 11 public entities, Identification Services Bureau (DSI) Director Chao Wai Ieng said yesterday.
Chao made the remarks yesterday during the Legislative’s Assembly’s plenary session debating the government’s policy guidelines for next year, adding that the new measure was to enable residents to apply for the renewal of their ID cards and self-collection of the cards around the clock.
Taking into account that nearly 130,000 residents will have their ID card renewed in 2024, the new measures are in response to the issuance of the new generation of identity (ID) cards for Macau residents from December 15, Chao said.
Chao noted that there are more than 6,800 Macau residents who are twins or high order multiples (HOM), e.g.: triplets, quads and above, and currently, they are not able to link their “e-ID” certificate to their mobile phones through face recognition, stressing that they are required to go to the self-service machine to verify their fingerprints before having their e-ID validated.
Chao also said that as of last month, more than 1,300 twins or HOMs had linked their e-ID to their “Macao One Account” account, after which they could apply for a variety of services through face recognition on the mobile app.
Secretary for Administration and Justice André Cheong Weng Chon said during yesterday’s plenary session that as of November 13, more than 550,000 people have registered their account in the “Macao One Account” mobile app that offers 330 services and features. Cheong described the app as “having entered a stable period”, adding that it was “difficult” to expand it significantly in terms of the number of new functions and new users in the next stage
Therefore, Cheong said, the future direction is to further optimise the user experience of the app and expand its services appropriately under the premise of ensuring network security and stability.
Cheong also revealed that the government will launch a new app to provide more e-services to local associations and enterprises, providing about 70 services in 27 public entities in the first phase in the first quarter of next year.
Identification Services Bureau (DSI) Director Chao Wai Ieng addresses yesterday’s plenary session in the Legislative Assembly’s hemicycle.
– Photo courtesy of TDM
