Macau Radio Taxi Services Limited General Manager Wang Pei Shen said in a press conference at Golden Dragon Centre in Nape yesterday that her company has been clamping down on non-official cab-calling methods, such as ordering a cab from WeChat group chats.
Wang stressed that as Radio Taxi is a company monitored by the government, all its operations must follow official regulations. The statement pointed out that the company has been urging passengers not to call its taxis via unofficial channels, adding that the proper methods to call a radio taxi are via its app, call centre and WeChat public account. Wang underlined that those taxi drivers who accepted orders via unofficial channels were penalised and have been warned not to repeat the same mistake again, or else they would be fired.
According to Wang, recently there have been rumours online claiming that radio taxis often “cut lanes”, “do not let pedestrians walk across the zebra crossing first” and “drive dangerously” based on the recent news about a radio taxi fatally hitting a senior citizen. She said that her company has already extended its deepest condolences to the senior citizen’s bereaved family, adding that due to safety reasons the company has suspended the driver. She underlined that her company has already warned its drivers to strictly abide by the safety rules, stressing that her company would cooperate with the police investigation on the accident.
Meanwhile, Wang noted that Radio Taxi has been around since 2017, and has successfully completed more than over 6,821,320 orders, 70 percent of which were orders from local passengers.
Wang also pointed out that the company has 700-800 drivers. She denied the online claims about overworked drivers as the company does not require drivers to work a certain amount of time. She said that, on average, drivers work for 10-12 hours, adding that there are one-to-two-hour breaks for the drivers to go to the washroom or eat.
Macau Radio Taxi Services Limited General Manager Wang Pei Shen addresses yesterday’s press conference at Golden Dragon Centre in Nape.
Photo courtesy of TDM
