From now on, members of the public can check and pay their tax bills, check the settlement result of their personal income tax (imposto profissional), and consult the assessment notification of their net profit tax (imposto complementar) via the brand-new function of “My Tax” in the Macao One Account, Public Administration and Civil Service Bureau (SAFP) Deputy Director Ng Wai Han said yesterday.
Ng made the remarks during a joint press conference about the new functions of My Tax, “patient queuing information” and professional e-cards for medical personnel in the Macao One Account.
The press conference, which was held at the Public Administration Building on Rua do Campo, was also addressed by Financial Services Bureau (DSF) Department Chief Yung Chi Chung, SAFP Department Chief Chan Chi Kin and Health Bureau (SSM) senior official Fong Kin Hou.
In the first stage, according to Ng, the government selected six tax types with high usage of public services to be included in the Macao One Account, comprising business tax, net profit tax, property tax, personal income tax, land tax, and special tax.
Ng noted that whenever the Finance Services Bureau issues a tax bill or income settlement notice to a taxpayer, the taxpayer will receive a notification message sent from their Macao One Account, adding that the function of “My Memo” on the platform will also display the tax bill on the eve of the payment deadline to remind the taxpayer to pay as soon as possible to avoid being overdue.
When the media raised concerns about whether the integration of more electronic functions from different government bodies in the Macao One Account would mean the phasing out of their own apps, Ng said that her bureau had no plans to phase out any apps from other government bodies, adding that the government was seeking to provide better online services to the public from different e-platforms.
Yung pointed out that the use of electronic tax payments by taxpayers has been on the rise every year, with 35 percent of regular tax bills having been paid electronically so far this year.
Yung underlined that if taxpayers have any objections to the assessed income, they can file a complaint via their Macao One Account or the “Macau Tax” app, which was launched by his bureau in 2016, to the relevant reassessment committee as soon as possible without having to wait for the registered mail notification.
Yung urged taxpayers to pay close attention to the cut-off time for paying with their respective e-payment platforms such as e-wallets.
‘Patient queuing information’ & professional e-cards for medical personnel
Meanwhile, Ng pointed out that members of the public can check the waiting status of the city’s medical institutions, such as the public Conde de São Januário Hospital Centre and private Kiang Wu Hospital, as well as non-appointment outpatient services at public health centres and subsidised medical institutions, through the “patient queuing information” through the “My information” function in their Macao One Account. Therefore, Ng said, members of the public can choose to go to a range of medical institutions for treatment according to the number of people waiting at each one and depending on their personal circumstances, so as to shorten the waiting time for patients seeking medical treatment.
Moreover, in order to facilitate professionals to present their e-cards and obtain corresponding services through the Macao One Account, a total of 18 professional e-cards for medical personnel will be added to the “My Cards” professional category, including licences for medical practitioners, dental practitioners, traditional Chinese medicine (TCM) practitioners and nurses, Ng said. She noted that so far, a total of 30 professional cards of 42 types of professional work have been digitised.
Ng underlined that the public can already access their written medical reports on the Macao One Account, adding that her bureau would continue to work with the Health Bureau to make the medical image reports available on the platform.
Ng noted that so far about 420,000 people have signed up for the Macao One Account, in which parents or guardians can also register accounts for their kids. She added that after the Macao One Account launched a number of services related to minors earlier this year, the number of minors’ accounts increased from more than 10,000 at the beginning to over 36,000 last month.
Fong said that the Health Bureau estimated that 6,753 medical staff members will be able to display their professional e-cards through the Macao One Account.
Fong pointed out that there would be a “slight difference” between the waiting number displayed on the “patient queuing information” in the Macao One Account and the real-time number of about five to 10 minutes, believing that it would not inconvenience the public.
Public Administration and Civil Service Bureau (SAFP) Deputy Director Ng Wai Han (centre), Financial Services Bureau (DSF) Department Chief Yung Chi Chung (left) and SAFP Department Chief Chan Chi Kin look on during yesterday’s press conference about new functions now offered by the Macao One Account, at the Public Administration Building on Rua do Campo.
– Photo: Yuki Lei