The Macau Government Tourism Office (MGTO) issued a statement on Saturday night reminding Macau residents who are currently in Japan or planning to travel there to step up their vigilance, in the wake of the recent travel alert issued by the Ministry of Foreign Affairs in Beijing regarding Chinese citizens travelling to Japan, as the number of attacks against Chinese citizens there has been increasing since the middle of this year.
The statement underlined that MGTO has accordingly updated the information for Japan on the website of its travel alert system while paying close attention to the “relevant situation” in Japan.
The statement reminded Macau residents who plan to travel to or are already in Japan to strengthen their vigilance, pay close attention to their personal safety, and stay abreast of the information announced by Japan’s authorities regarding the latest developments there as well as the consular service information released by the Chinese Embassy and Consulates in Japan.
The statement noted that Macau residents in Japan who need to seek assistance can call MGTO’s 24/7 tourism hotline on (853) 2833 3000. The statement advised Macau residents in Japan, in case of emergencies, to promptly contact local police and seek assistance from the Chinese Embassy or Consulates in Japan.
For consular assistance, the statement noted, please contact the Foreign Ministry’s Global Consular Protection and Service Emergency Hotline (24 hours): +86-10-12308 or +86-10-65612308.
MGTO’s travel alert system has three levels, namely Level 1 indicating that a threat to personal safety has emerged in the respective countries and regions, Level 2 indicating an elevated threat, and level 3 indicating an extreme threat.
Currently, MGTO does not issue a travel alert for Japan, except Fukushima Prefecture, for which the level 1 has been issued.
Fukushima was hit by a nuclear power plant disaster caused by an earthquake-induced tsunami in March 2011.
Air Macau offers Japan tickets’ refund or changes
Meanwhile, Air Macau announced in a statement yesterday that passengers who have bought air tickets to destinations in Japan with the departure dates between Saturday, November 15 and December 31 this year can have their tickets refunded or apply to change the flight dates. The statement underlined that handling fees will not be charged in both situations.
According to the statement, passengers applying to change their flight dates can only choose the flights up to 30 days before or after their original departure dates.
The measures only cover tickets booked and issued on or before Saturday, November 15, the statement said.
Details in English about the arrangements can be checked on: https://www.airmacau.com.mo/#/business-common?data=1530&type=lk
