The Macau Government Tourism Office (MGTO) announced yesterday that it will install a number of robots that can answer people’s enquiries about tourism information – by listening to oral speech – in various locations in the city. The robot is called “chatbot”.
According to Wikipedia, a chatbot is a computer program or an artificial intelligence (AI) which conducts a conversation via auditory or textual methods.
The office hosted a press conference yesterday at the Transport Bureau (DSAT) Building to brief the media about the preliminary achievements of the government’s smart tourism project that is ongoing.
A staff member of the Macau Government Tourism Office (MGTO) (left) asks a tangible “chatbot” questions about Macau’s tourism information – in a simulation to the media – during yesterday’s press conference about the achievements of the government’s smart tourism project, as MGTO Director Maria Helena de Senna Fernandes (second from right), Herbert Choi Cheong Hong (first right), the acting chief of the MGTO Organisational Planning and Development Department, and Zhu Jintong, an expert from Alibaba Cloud, look at the simulation, in a pressroom at the Transport Bureau (DSAT) Building. Photo: Tony Wong
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