Snapshots of daily life as city tackles COVID-19

The 2017 Smiling Report released late last week shows that Macau ranked the lowest among 67 countries and regions in the smiling index for customer services in the service industry. Hong Kong ranked second to last.The annual report, which is now in its 13th year of publication, is developed and managed by Better Business World Wide, a Sweden-based company.The report is compiled from information supplied by Mystery Shopping Providers in Asia, Europe, North and South America, and focuses on

      Sands China said in a statement today that it has pledged to donate 25 million patacas to help contain the spread of the novel coronavirus and assist with relief efforts in mainland China and Macau.  According to the statement, the donation includes 20 million patacas–made in coordination with the Liaison Office of the Central People’s Government in Macau – to assist the mainland in its efforts to combat the virus, and another five million patacas to